1 out of every 11 adults in Cameroon lack access to a bank account.
Across the world people living in poverty are disproportionately excluded from the formal financial system. They have to depend on informal means to manage their day-to-day expenditures, save, and borrow which is risky, unreliable and expensive.
Our customised and diverse range of products support families to access financial services, manage and build assets, invest in small enterprises, access employment opportunities and cope during emergencies. Complementing this, we build financial literacy and have instituted a range of client protection measures that distinguish us for our commitment towards client-centric service delivery.
IMPACT
5.6 million
borrowers
87%
of clients served are women
23,000
client households served with disability in the family
WHAT WE OFFER
Customised products designed to meet the needs of our diverse group of clients
Additional voluntary facilities to complement credit and savings
Pilot initiatives customised to serve specific purposes.
HOW WE DO IT
Targeted design
Tailored financial services to meet the varying needs of people living in low-income communities.
Research and innovation
Continuous development and improvement of product offerings to meet emerging needs
Client protection and customer service
Delivery of responsible financial services in a way that protects clients’ rights
WHY IT WORKS
Financial solutions for everyone
Leveraging in-depth knowledge of our clients to develop products that meet a range of needs.
Financial sustainability
Developing sustainable financial products that ensure longevity and scale.
Accessibility
Convenient services available in all parts of the country.
SMART CERTIFICATION
